FAQs

  • We do prefer appointments to be scheduled at least 24hrs in advance. It is very rare that we have same day availability, as our schedules are filled very quickly. Please call ahead to see if we have same day availability before showing up.

  • Clients are able to undress according to their comfort level. All clients will be covered with a sheet at all times.

    This is a professional place of business and inappropriate behavior will NOT be tolerated. Any inappropriate conversation or actions will result in the service being cancelled and a refund will not be issued.

  • Tips are accepted and appreciated, however tipping is OPTIONAL. A client may tip whatever amount they choose or not at all.

  • We do not accept insurance or send any paperwork to an insurance company. We can accept Health Savings Accounts (HSA). Clients are responsible for submitting the necessary information to their insurance.

  • To ensure that all client's receive a quiet environment for their session and for the safety of our therapists', we no longer allow children, friends, spouses to be in the room during the session. If they are over 16, they may wait in the waiting area. NO SMALL CHILDREN.

  • Yes! Prenatal massage is a safe and effective way to relax during pregnancy when handled with care. You can start receiving prenatal massages whenever you feel comfortable. We provide comfortable tables, plenty of pillows, and even a special prenatal pillow that allows you to safely and comfortably lie on your belly during the session.

  • Consistency is key. It's not always possible to undo years of trauma to the body in one session, but the goal is to get some relief. Clients who are consistent do report having longer lasting relief from treatment. Once a week is ideal. but once a month is fine too. We understand that it is hard to find time for self-care, but we are here when you do!

  • If you’re running late, please let us know as soon as possible. We will do our best to accommodate you, but please note that your session may need to be shortened depending on our schedule.
    If you need to cancel, we kindly ask for at least 48 hours’ notice to avoid a cancellation fee. This allows us to offer the time to other clients.